Novaciss Solutions's Services for the Telecom Vertical.
The communications industry is undergoing profound redefinition, driven by the 3Cs - Consolidation, Competition and Convergence. Companies are expanding beyond their traditional boundaries and embracing new technologies as well as business models, to compete by offering next-generation services.
As telecom service providers try to compete with innovative, converged service bundles involving voice, video, internet and mobile, they need a robust and flexible Operations Support System (OSS) that can be configured easily for add-ons and provision new services quickly.
Novaciss Solutions has been working in the Operations Support Systems (OSS) domain since the last several years. We have a team of skilled resources with hands-on experience on the Cramer OSS platform.
Our experience on the Cramer platform spans product engineering services as well as large engagements with telecom service companies providing implementation, customization, migration and support services. Service Offerings for Telecom Service Providers
Novaciss Solutions leverages its expertise on the Cramer OSS platform, to provide a rich array of services to the telecom service providers. We help existing Cramer customers to :
For telcos, this model provides the opportunity to shift their support costs to a variable model & align it with the number of incidents.
At the same time, the telco can leverage the large pool of expertise available at Novaciss Solutions’s CoE. Model envisages a Knowledge management system which reduces the response time for various bug fixes and enhancement requests, based on our past experience solving similar problems.